SHIPPING & DELIVERY

 

Delivery

UK - DPD, Next Working day delivery, £7 / Royal Mail, 2-3 working days, £4-5

Orders placed after 1pm will be dispatched the following working day

Please provide your mobile number if you'd like SMS notifications from DPD

The account we use to send DPD parcels is called Brand Hangar so your email or SMS will read "We'll deliver your BRAND HANGAR parcel". 

USA & CanadaDHL, 3-5 working days, £32.50-40 /  Royal Mail International (small orders) only), 4-10 working days, £16.50 

EU - Royal Mail 4-10 working days, £11-14 ** /  If your country is not listed please email us with your order on info@daydress.co.uk and we can organise shipping.  

**Taxes and Duty due upon delivery. Please be aware these costs can be as much as 50% of the price of the items. In the event you choose not to receive these items, any costs incurred by Daydress would be deducted from your refund. 

Rest of the World - DHL, 3-5 working days (remote areas may take longer), £32.50 - £45

 

Customs & Taxes

Please be aware international deliveries may be subject to customs duties or taxes once the order reaches the destination country. Daydress has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself, please check the email address you used to place your order, as customs normally contact you this way if necessary. Please note, we do not refund taxes or duties on returned items.

If paying in a currency other than GBP you will be charged based on the current exchange rate. A currency conversion fee may also be applied by the bank or provider you choose to use to pay for this transaction.

 

Dispatch time

Orders placed before 1pm will usually be dispatched on the same day, Monday to Friday, excluding bank holidays.

If you have paid via PayPal please leave 1-2 days for the transaction to clear, if you need next day delivery on your order please contact us directly and we can make arrangements. 

Transit times are always given in working days, and can be subject to customs delays. For international orders we use DHL Express who give complete peace of mind with their tracked service. Please provide your mobile number when prompted at the checkout, as this will ensure that you receive delivery information and additional options via SMS as well as email.